A portal for tool reservations, checkouts, and repairs
Let members reserve the laser cutter, ask for an orientation, or flag a broken machine. Your stewards triage from the shop floor with their phones, and nothing gets lost in a Discord thread.
20 agents · 50 active tickets · no card required
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What teams like yours can track in DoppleDesk
Tool and equipment reservations
Members request time on the laser, CNC, 3D printer, or shared workbench through a template with custom fields for date, project, and material. Stewards confirm and assign back through comments.
Orientation and certification requests
New members ask for an orientation slot, and experienced members request access to advanced gear, through a clear intake form. Assign to the right steward and snooze until the next training night.
Broken machines and repairs
A quick template for reporting busted gear, including photos. Your maintenance crew sees it in the queue and triages without anyone having to chase three different chat threads.
Membership and access questions
Dues, door codes, and tour requests come into one queue your front-of-house volunteers can handle together.
The right tool for the way you actually work
Made for steward volunteers
Up to 20 agents free, so every steward and shop lead can sign in without a per-seat charge. In-app notifications mean stewards see new tickets without checking email.
Members do not need an account
Reservations come through your public portal link with no signup. One less barrier between a new member and their first project.
A portal that looks like your shop
Set the background to a photo of your space, your brand colors, or a gradient. Write an intro that captures your shop's vibe.
Mobile triage from the shop floor
Stewards review and assign from their phones while walking the space. No app to install, dark mode included for late-night build sessions.
- ✓Up to 20 agents
- ✓Up to 50 active tickets
- ✓3 custom intake templates
- ✓1 customizable portal
- ✓In-app notifications
- ✓CSV export & retention rules
- ✓Dark mode & mobile-friendly
- ✓Unlimited requesters (no signups)
Need more headroom? Plus ($29/mo) bumps you to 35 agents, 100 active tickets, 7 templates, and 2 portals. Pro ($59/mo) takes you to 50 agents, 250 tickets, 15 templates, and 3 portals.
Questions and answers for maker spaces
Can we run a reservation calendar inside DoppleDesk?+
DoppleDesk is a ticket queue, not a calendar app. Members request a reservation slot through a custom template, and your stewards confirm in the ticket. A lot of small shops find this simpler than a full booking system.
Is it free for an all-volunteer space?+
Yes. Up to 20 agents and 50 active tickets on the free plan, no card required.
Can our maintenance crew triage broken-machine reports separately?+
Yes. Use a dedicated template for repairs and assign new tickets to your maintenance lead. Comments on each ticket keep the fix conversation in one place.
Do members need an account?+
No. Anyone with the portal link can submit. Only stewards acting as agents sign in.
Can we export usage data for a grant or annual report?+
Yes. CSV export is included on every plan, and you can turn on a daily or weekly backup email that delivers a CSV of every cleared ticket automatically.
Start free, no card needed
20 agents free. No per-seat charges. Spin up your portal in minutes.
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