A friendly request portal residents will actually use
Stop juggling emails to a board address, sticky notes at the clubhouse, and a Facebook group nobody reads. Residents submit through one warm portal and your board handles tickets together.
20 agents · 50 active tickets · no card required
Pick a topic and we'll get back to you as soon as we can.
What teams like yours can track in DoppleDesk
Maintenance and facilities requests
Broken gates, pool issues, sprinkler leaks, lighting outages, and clubhouse problems land in one queue with photos and location. Assign to the right board member or vendor liaison and track to resolution.
Architectural review requests
Fence colors, paint changes, solar panels, sheds, and landscape modifications go through a structured intake template instead of email chains. Comments keep the review conversation in one place.
Complaints and concerns
Noise, parking, pet, and rule-enforcement concerns come in through a dedicated template. Snooze a ticket until the next board meeting so nothing falls off the agenda.
Community feedback and ideas
Suggestions for amenities, event ideas, and neighborhood improvements get a friendly place to live. Residents see that their notes reach the board instead of vanishing.
The right tool for the way you actually work
Residents do not need an account
Anyone with your portal link can submit. No password resets for residents, no account creation, no friction at the moment they need to report something.
Mobile triage for board members
The whole agent workspace is mobile-friendly, so board volunteers can review and assign from the parking lot, the pool deck, or the couch. No app to install.
A portal in your community's colors
Set the background to your HOA's colors, a gradient, or a photo of the neighborhood. Write an intro that sets a friendly, neighborly tone.
Closes the loop with rules you set
Use retention rules so resolved items close out automatically on a schedule you control. Turn on a weekly CSV backup so the board has a clean record for meetings and turnover.
- ✓Up to 20 agents
- ✓Up to 50 active tickets
- ✓3 custom intake templates
- ✓1 customizable portal
- ✓In-app notifications
- ✓CSV export & retention rules
- ✓Dark mode & mobile-friendly
- ✓Unlimited requesters (no signups)
Need more headroom? Plus ($29/mo) bumps you to 35 agents, 100 active tickets, 7 templates, and 2 portals. Pro ($59/mo) takes you to 50 agents, 250 tickets, 15 templates, and 3 portals.
Questions and answers for hoas
Is this really free for our HOA?+
Yes. Up to 20 agents and 50 active tickets on the free plan, no card required. Most HOA-specific portals charge per door or per month; DoppleDesk does not.
Can residents submit without making an account?+
Yes. Residents just need your portal link. Only board members and committee volunteers acting as agents sign in.
Can different board members handle different request types?+
Yes. Use templates for maintenance, architectural review, and feedback, then assign each ticket to the right board member. Comments on the ticket keep your coordination private.
What happens when board volunteers change next year?+
Owners can transfer ownership of the workspace, and agents can be invited or removed in a click. Tickets, templates, and portal config stay with the workspace through turnover.
Can we export records for an annual meeting?+
Yes. CSV export is included on every plan, and you can turn on a daily or weekly backup email that delivers a CSV of every cleared ticket automatically.
Start free, no card needed
20 agents free. No per-seat charges. Spin up your portal in minutes.
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