Help desk software your student org will actually use
Stop digging through GroupMe threads and shared Google Docs. Members submit a quick form on your portal; officers pick up the ticket from their phone between classes.
20 agents · 50 active tickets · no card required
Pick a topic and we'll get back to you as soon as we can.
What teams like yours can track in DoppleDesk
Member questions
Dues, meeting times, formal RSVPs, study materials... consolidate requests into a single queue with comments so the same question doesn't bounce around the officer chat.
Event signups & logistics
Capture tabling slots, ride coordination, and equipment requests with custom intake fields and assign to the right officer.
Tech & access requests
Track on-going work with task assignments and comments so they actually get done. Website edits, social media post requests, and locker code resets won't get lost or forgotten.
Officer turnover & onboarding
Tickets, exports, and portal config carry over when leadership changes. Turn on a weekly backup email and a CSV of every cleared ticket lands in the owner's inbox automatically, giving you a built-in paper trail for next year's exec board or your advisor.
The right tool for the way you actually work
Free fits a $0 club budget
20 officers as agents, 50 active tickets, no card required. Most ticketing tools start at $15 per officer, monthly; DoppleDesk is $0.
Dark mode for late-night exec meetings
Polished dark mode is included, perfect for late-night triage or the vampires among you who can't bear light mode.
A portal your members recognize
Set your club colors as the portal background, add your logo via an image background, and write an intro in your club's voice.
Mobile-friendly, no app to install
Officers triage from their phone between classes. Members submit from theirs.
- ✓Up to 20 agents
- ✓Up to 50 active tickets
- ✓3 custom intake templates
- ✓1 customizable portal
- ✓In-app notifications
- ✓CSV export & retention rules
- ✓Dark mode & mobile-friendly
- ✓Unlimited requesters (no signups)
Need more headroom? Plus ($29/mo) bumps you to 35 agents, 100 active tickets, 7 templates, and 2 portals. Pro ($59/mo) takes you to 50 agents, 250 tickets, 15 templates, and 3 portals.
Questions and answers for college clubs
Can we hand the workspace off when next year's officers take over?+
Yes. Owners can transfer ownership at any time, and the owner can manage agents accounts by removing old agents and inviting the new ones. Tickets, portals, and templates stay with the workspace without turn-over delays.
Are you going to charge us in the future?+
Only if you choose to upgrade. DoppleDesk is designed to be entirely usable on the free tier for smaller organizations, with very reasonably priced upgrade tiers available if you need some extra capacity.
Will our members need a student email or account to submit?+
There's no account required for anyone submitting through your portal; they just need the link. Only officers acting as agents sign in.
Can we run more than one portal for different events?+
The free plan includes one customizable portal. If you need separate portals for, say, a club queue and a conference, Plus ($29/mo) includes two and Pro ($59/mo) includes 3..
Can we export data for our advisor or for the next exec board?+
Yes! CSV export is included on every plan, and data export of cleared tickets can be automated.
Set up your club portal — free
20 agents free. No per-seat charges. Spin up your portal in minutes.
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